Apple Authorized Service Provider
Since 1998
If you are looking for your device to be serviced by certified professionals who work with original Apple tools and spare parts, you have come to the right place.
It all starts with a thorough diagnosis
Before carrying out a repair or update, it is important to do a complete diagnosis of your device to check the hardware and software components health.
From there we will be able to share with you the results of the laboratory tests and thus analyze them to make a proposal and together reach the best solution for your particular case.
This is why all of our repair or upgrade services begin with a full diagnosis.
How should I prepare my device for service ?
- Remove cases and accessories, no need to hand over your charger.
- Whenever possible, make a backup of your data. We may need to erase your device during service.
- Disable Find My Mac/iPhone/iPad for service.
- If you have any doubts, resolve them first with your advisor.
What is included and how much does diagnosis cost ?
- Disinfection and external cleaning.
- External and internal visual inspection.
- Laboratory test results
- Photographic evidence
- Recommendations and repair estimate(s)
- Advice from an Apple certified technician.
- All this for $699 MXN
How long will it take ?
You will receive a diagnosis report with everything included within 3 business days.
We depend on your authorization to request replacement parts from Apple.
Once parts arrive you can allow 2 business days for them to be replaced and tested (yes, we re-run all the tests to verify that the problem has been resolved).